I'm so proud to announce that TLC Marketing & Creative Services has been named as a Small Business of the Year nominee by the Bonita Springs Chamber of Commerce.
The winner will be announced at a luncheon on June 16, 2016 at 11:30 am.
To read more, please CLICK HERE!
To learn more about the Bonita Springs Chamber of Commerce, please CLICK HERE.
Thursday, May 21, 2015
Tuesday, May 5, 2015
Customer Service in Asia
For the past three weeks I have been touring Asia with my finance. The reason for the trip was my brothers wedding in Serong, Indonesia. I felt if we were going to travel this far, we might was we'll see what Asia has to offer.
Well It has been a truly amazing expierence from the airlines, hotels, retail shopping and more.
What I found in each country we visited ( Hong Kong, Indonesia, Bali, Singapore and Dubai, was the friendliness of the people, as well as the customer service provided. We were greeted with kindness and smiles everywhere we went. We also leaned tips were not expected and when given, very appreciated.
Some folks were just happy to see Americans. At my brothers reception we felt like celeberties we shook hands with the 1500 guests invited and took pictures with many of them who have never met Americans.
It just reminded me of how we should treat foreigners when they arrive in the U.S. We should all review our customer service procedures, make our visitors feel welcome and make sure employees are well trained, after all, it cost nothing to smile!
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